Safeguarding Your Money and Protecting Your Privacy

Xe Consumer

January 31, 2019 4 min read

Whatever your reason for making an international money transfer, your security and privacy are XE's highest priorities. Businesses and consumers in the countries we do business have many options for transferring money overseas or across borders. So when our customers entrust us to move their money around the world, we roll up our sleeves, and make the process as smooth as possible.

We don't take our market leadership position for granted. Our vision is to empower our customers' international lives, and attaining that vision requires best-in-class security.

Transferring large sums of international currencies between banks carries a great deal of responsibility, and calls for:

●     State-of-the-art security, stable/scaleable infrastructure, and infallible managed services.

●     Access to services for Anti Money Laundering and fraud prevention.

●     Deep, broad expertise in regulatory requirements international financial services.

●     Knowledgeable FX corporate trading industry experts.

●     App development and security geeks of the finest calibre.

●     University interns from innovative educational institutions like the University of Waterloo.

●     Understanding of risk management and the daily world events which influence currency valuation.

XE, having recently joined forces with HiFX, has managed to assemble and build the people, processes and technology described above.  They enable us to safeguard your money from all sorts of nasty cyber threats, and ensure your privacy.

We offer detailed information about our data protection principles, the data we collect, how we collect data and how we use your data at:

We also inform our customers and website visitors about their data protection rights and remedies on this website as well.

As an international company, our business is mandated to meet regulatory standards such as:

●     Europe's GDPR (General Data Protection Regulation)

●     Canada's Privacy Act

●     The US Privacy Act

Our corporate traders and forward contract options minimize the erosion of your money from fees and turbulent currency values.

In order for XE to meet our regulatory requirements as a financial services provider, we need certain identification documentation when our clients and prospects sign up for a free XE Money Transfer account. These regulatory compliance requirements include KYC (Know Your Customer) and AMLCTF (Anti-Money Laundering/Counter-Terrorist Financing).

These documents will be encrypted and stored securely based on regional regulatory requirements. XE is regulated by central banks and financial regulatory agencies the world over, including:

●     The Australian Securities and Investments Commission (ASIC)

●     The New Zealand Financial Markets Association (NZFMA)

●     The Financial Transactions and Reporting Analysis Centre of Canada (FinTRAC)

●     l'Autorité des marchés financiers (AMF) in the Province of Quebec,

●     US Department of Treasury Financial Crimes Enforcement Network (FinCEN)

●     The Financial Services Authority in the UK

●     European Securities and Markets Authority

The documents we accept for proof of identification vary by country, but often include:

●     An original PDF image of your driver's license or passport.

●     A scanned image of a bank statement, utility bill, or other documents which confirm the mailing address you provide at the time of registration.

●     These files must be smaller that 5 MB in size, and be in one of the following formats: .jpg, .jpeg, .pdf, .png, .tif or .tiff.

If you have any questions or need clarification on the specific identification requirements of your country or region, please e-mail

You can find our Terms of Service for businesses and consumers, along with other resources here.

Please Note:

The information, materials, accompanying literature and documentation available on our internet site is for information purposes only and is not intended as a solicitation for funds or a recommendation to trade. XE, its officers, employees and representatives accept no liability whatsoever for any loss or damages suffered through any act or omission taken as a result of reading or interpreting any of the above information.

While we take reasonable care to keep the information on the website accurate and up to date, there may be occasions when this is not possible. Case Studies and articles are not intended to predict future moves in exchange rates or constitute advice.  

XE makes no representations, warranties, or assurances as to the accuracy or completeness of any information derived from third party sources. If you are in any doubt as to the suitability of any foreign exchange product that you are intending to purchase from XE, we recommend that you seek independent financial advice first.

For more information about XE, please click here: Information