Android

1. No known issues for Android

1. What is the current version of XE Currency for Android?
2. Where can I get the current version of XE Currency for Android?

1. How much data does XE Currency download?
2. Are your currency rates "buy" or "sell" rates?
3. The buttons to access currency charts are missing. What's wrong?
4. Which currencies are included?
5. Are obsolete currencies supported?
6. I'm traveling and don't want XE Currency to update every time I open it. What can I do?
7. What mobile devices does XE Currency support?
8. Does XE Currency have a calculator?
9. Why does XE Currency want to use my location?
10. What does the third row for each currency indicate?
11. What do the colors mean?
12. What is Shake to Reset?
13. Can I quickly clear the currently entered amount for input?
14. I've made a mistake while entering a number, is there a revert option?
15. What data does XE Currency send?
16. Why aren't the country flags showing up?
17. Can I install XE Currency on the SD card?
18. What does the arrow button do?

1. How do I change my base currency?
2. How do I refresh the rates?
3. How do I add a currency?
4. How do I remove a currency?
5. How do I make a conversion?
6. How do I reorder the currencies?
7. How do I view currency amounts that are cut off by the screen?
8. How do I update the help content?

1. How can I get more help?

1. No known issues for Android
   To report an issue on Android, please contact us.

1. What is the current version of XE Currency for Android?
   The current version of XE Currency for Android is 2.0.5.
2. Where can I get the current version of XE Currency for Android?
   1. Using your Android device, click on a link below:
      • Android Market
      • XE.com
   2. If you are on your computer, you should see a QR Code below. Using your Android device, scan the QR Code below with a bar code reader:

      

1. How much data does XE Currency download?
   XE Currency downloads different types of data:

   • Exchange Rates: approximately 1-3KB per request, depending on the number currencies selected
   • Charts: approximately 20KB per chart
   • List of Currencies: approximately 10KB
   • Help Text: approximately 65KB

   These numbers do not apply to the BlackBerry version prior to 1.0.0 through 2.0.0.

2. Are your currency rates "buy" or "sell" rates?
   The rates in our free information services are neither "buy" nor "sell" rates. Instead, they are mid-market rates derived from the mid-point between the "buy" and "sell" rates from global currency markets. Our free information services always list the mid-market rate because it indicates the value of a currency that is not weighted towards buying or selling.

   "Buy" and "sell" rates include overheads and profit margins that are independently set by foreign exchange providers; their rates can vary a lot and will differ from the mid-market rate, so we recommend you shop around. To transfer money at the best buy and sell rates guaranteed, visit XE Trade.

3. The buttons to access currency charts are missing. What's wrong?
   Chart buttons are hidden when there is no Internet connection. To access charts, ensure you have internet connectivity.
4. Which currencies are included?
   We list all available world currencies. When adding a currency you can sort the list by popularity, currency code or by country.

   Please note: The "country" list is not a definitive list of all countries using the currency. Where a currency is used in more than one country, only the original country will be listed. This includes currencies such as USD United States Dollars, and EUR Euro, which are all used in multiple countries.

   To find any country or currency, please use our Currency Encyclopedia.

5. Are obsolete currencies supported?
   Obsolete currencies are supported by the XE Full Universal Currency Converter.
6. I'm traveling and don't want XE Currency to update every time I open it. What can I do?
   Automatic rate update can be turned off in the application settings. To access the settings, press the menu button on your device and select the 'Settings' button.
7. What mobile devices does XE Currency support?
   At this time, only the iPhone, iPod Touch, iPad (iOS 3.0 and higher), BlackBerry devices (OS 5.0 and higher), Android devices (OS 2.1 or higher) and Windows Phone (OS 7.0) are supported.
8. Does XE Currency have a calculator?
   XE Currency has basic calculator functionality built-in. To use it, perform a long click on the currency you want to modify by touching and holding on the desired currency. This will bring up the calculator interface, where you can insert addition, subtraction, multiplication and division symbols as well as bracket. When you are done, press the enter button on the lower right hand side of the screen. To close the calculator dialog without changing the value on the main screen, click the red arrow on the bottom left side of the screen.
9. Why does XE Currency want to use my location?
   If you choose to allow XE Currency to use your current location, that data and your current base currency are logged and may be displayed on our Currency Map Mashup.
   Why? We thought it would be fun to see where in the world people are using XE Currency.
10. What does the third row for each currency indicate?
    Depending on you settings, the third row might indicate the following:

    1. Inverse Conversion: the reverse currency conversion with the 'from' amount
    2. Inverse Unit Conversion: the reverse currency conversion with the amount set to one
    3. Unit Conversion (Default): the currency conversion with the amount set to one
11. What do the colors mean?
    On the main screen, the currency highlighted by the light yellow is your base or 'from' currency. The rest are 'to' currencies. Conversions that include more decimals than are used by the currency show the extra numbers in dark grey. Light blue is used to indicate the cursor position when you are navigating using the scrollball or D-Pad. In the calculator interface, light grey numbers in the input box indicates that you have not entered any numbers, and shows the default values that will be entered. The orange buttons represent functions, and the black buttons are input.
12. What is Shake to Reset?
    Shake to Reset is a feature to reset the current base currency amount to 1.00, allowing for quick unit conversions between currencies.
13. Can I quickly clear the currently entered amount for input?
    To quickly clear what is currently entered in the field to be converted, simply click the 'C' button. To set the currency value to 1.0, click the '1.0' button.
14. I've made a mistake while entering a number, is there a revert option?
    To exit entering a number into a field, hit the back button or click the red arrow on the lower left hand side of the screen. The previous value will be retained in the field.
15. What data does XE Currency send?
    XE Currency sends the device ID to authenticate when getting rates from our servers. If you allow it, XE Currency will also send your location for use on our Currency Map Mashup.
16. Why aren't the country flags showing up?
    Country flags only appear when you have Internet connectivity. To view the flags, connect to the Internet and refresh the rates.
17. Can I install XE Currency on the SD card?
    Your Android phone will automatically decide if XE Currency should be installed to the SD card. If you are using Android 2.2 or later, you can move XE Currency to or from the SD card by pressig the menu button on your device and selecting "Settings > Applications > Manage Applications > XE Currency" and selecting "Move to SD card"
18. What does the arrow button do?
    Pressing the arrow button generates a chart using the highlighted 'from' currency against the currency selected with the arrow.

1. How do I change my base currency?
   On the main screen, tap on the currency you want to set as your base currency. The currency row will be highlighted in light yellow, indicating that it is the base currency.
2. How do I refresh the rates?
   To refresh the rates, open the menu and select the 'Update Rates' option. It will take a few seconds to refresh the rates. Keep in mind that rates are refreshed automatically on startup.
3. How do I add a currency?
   Open the menu and select the 'Edit Currencies' option, then select 'Add Another Currency'. In the screen that is shown, select your desired currency. You can search the list using the search bar at the top of the screen, and sort it using the buttons below the search bar.
4. How do I remove a currency?
   Open the menu and select the 'Edit Currencies' option. Select the red 'minus' button on any of the currencies, then select the delete button that appears.
5. How do I make a conversion?
   First, add the currencies you'd like to convert to your main list of currencies. This can be done through the menu option 'Edit Currencies'. Once you have your currencies on the main list, perform a long click on the currency you want to convert from by touching and holding on the desired currency. Enter the amount you'd like to convert into the dialog displayed and press enter. All other amounts in the list will change so that they are equivalent amounts in their respective currencies.
6. How do I reorder the currencies?
   Open the menu and select the 'Edit Currencies' option. In the screen that is shown, use the handles on the right hand side to drag-and-drop currencies to reposition them. To add a currency, select 'Add Another Currency' to open the Add Currency screen. When you are done, press the back button on your device.
7. How do I view currency amounts that are cut off by the screen?
   On the main screen, use your your device's D-Pad or trackball to scroll to the currency you want to see the full amount of. The selected currency will automatically scroll to show you all the numbers in the currency amount. Alternatively, you can perform a long click on the currency to bring up the calculator interface and observe the full amount there.
8. How do I update the help content?
   Help content is downloaded from the FAQ. If that doesn't help, contact us.

1. How can I get more help?
   Email us at mobile@xe.com