XE Trade - XE Trade FAQ

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Frequently Asked Questions

Signing Up

  1. Why are your rates so much better than the banks?
  2. Is there any cost to sign up?
  3. How long does it take to sign up with you?
  4. Do I need to open any new bank accounts?
  5. Do I need to have Internet banking with my existing bank?
  6. Do I have to install any special software on my computer?
  7. Is it safe to use XE Trade?

How XE Trade Works

  1. How does XE Trade work?
  2. What currencies can I trade?
  3. Can I use XE Trade at any time?
  4. Does XE Trade work anywhere in the world?
  5. Are there any restrictions on sending or receiving funds?
  6. Can I send or receive cash with XE Trade?
  7. Can I pay by check?
  8. Can I pay by credit card?

Trade Information

  1. How long does a trade take to process?
  2. How do I know the status of a transaction in XE Trade?
  3. What does my trade limit mean?
  4. How do I increase or decrease my trade limit?
  5. Can I choose how to send you the funds to be converted (payment)?
  6. What information do I need to send funds?
  7. What is EFT Bank Account confirmation?
  8. Can I choose how the converted funds are delivered?
  9. For me to send funds, does the recipient need an account with XE Trade?

Fees

  1. Do you charge any commissions or transaction fees?
  2. What are the costs for XE Trade to send a wire to my beneficiary?
  3. Are there any ongoing or maintenance costs?
  4. Are there any other possible fees that I should be aware of?
  5. Do you trade at the mid market-rates shown on the main XE.com website?
  6. How can I see the exact rates that I will be charged?
  7. Do you charge a fee to receive funds using a Wire Transfer?

Contact Information

  1. How do I contact someone?
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