Frequently Asked Questions

These are the most frequently asked questions about currency rates, our websites, or our services. If you can't find your answer here, you can probably find it in our more specific Product FAQs.

  1. How do I exchange currency through XE.com?
  2. Can I get currency data for commercial use?
  3. Can you send me currency rates by email?
  4. Are there advertising or sponsorship opportunities available?
  5. What languages does your customer service team support?
  6. I have specific questions about one of your products. Where do I find answers?
  1. Where do you get your currency rates?
  2. What are “mid-market” rates?
  3. How can I get historical currency rates?
  4. I use your rates for a practical purpose. Can you guarantee their accuracy?
  5. I compared your rates to other rates and they don't agree. Why?
  6. Why doesn't your service have my currency?
  7. Do you have information about the "Euro"?
  8. You list your precious metal rates in ounces. Are those Troy or Avoirdupois ounces?
  9. I noticed an incorrect date or time in one of your services. What's wrong?
  10. Your converter is serving up an error or it doesn't perform a conversion. What's wrong?
  1. What is volatility?
  2. How is volatility calculated?
  3. What is an example of high volatility, or low volatility?
  1. Can I link to your site from my page?
  2. Can I use the XE logo on my site?
  3. Can I put your currency converter on my site?
  1. Where can I find the most recent version of the XE Terms of Use?
  1. I want to work for XE.com. How do I apply?