Fraud And Identity Theft - How To Protect Yourself
This document contains very important information that can help you protect yourself against criminal activity on-line. For your own security, you are encouraged to read this page in its entirety.
The clients of a number of leading electronic commerce sites and financial institutions have recently been actively targeted for fraud and identity theft.
Criminals are using deception to gain confidential personal information, including login names, passwords, credit card numbers, and bank account details. This type of attack is sometimes called "phishing".
An example of a typical phishing attack is below:
Similar scams can be run by telephone, where a representative claiming to be "from the bank" asks the client to provide confidential information over the phone, or to fax in confidential documents to a special fax number.
Scams like this can target any service or industry, whether Internet-related or not, at any time. It does not exploit technical vulnerabilities, but rather exploits the tendency of people to trust contact that appears to be valid.
How to Protect Yourself
There is only one sure way to protect yourself: be suspicious of all contact that you do not initiate yourself. In particular, never respond to unsolicited requests for confidential information, no matter how genuine they seem without taking the time to verify the validity of the source.
Every time you get any e-mail, phone call, fax, or letter that request information on behalf of a trusted entity, start from the assumption that the request is fraudulent. Never give out any confidential information until you are certain you are actually dealing with the party in question.
When using any secure on-line service, including XE Trade, please ensure that you follow these security procedures at all times:
How to Verify Security Certificates
It is easy to verify the certificates of a secure site. For example, to check the security certificate of an XE.com secure site from within Microsoft Internet Explorer, perform the following steps:
You are Your Own Best Guardian
Remember, it always is your responsibility to ensure that you are dealing with who you think you are. In particular, when logging into any secure site, it is your responsibility to check the security certificate of the site to make sure that you are connected to the real site. No one can do this for you.
If you think you have been contacted fraudulently, or that you have provided confidential information under false pretenses, please let us know immediately by contacting us at:
For more information on how to protect yourself, please see: