XE Trade - XE Trade FAQ

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How long does a trade take to process?

Answer

Processing time depends on how you send us the funds to be converted, as well as how you select to have the converted funds delivered. Common time ranges are given in the table below.

Payment Method
How you send us the funds to be converted
Delivery Method
How the converted funds are delivered by us
Total Processing Time
Normal ranges
Wire Wire ² 1-5 business days
Wire ¹ ²

EFT to:
AUD to Australia
CAD to Canada
EUR to Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Spain, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom
DKK to Denmark
GBP to The United Kingdom
HUF to Hungary
MXN to Mexico
NOK to Norway
NZD to New Zealand
SEK to Sweden
USD to The United States or Canada

3-6 business days
Wire ¹ ² Draft 4-9 business days (Canada/USA) 8-16 business days (elsewhere)
EFT (Canada/USA) ³ Wire ² 3-7 business days
EFT (Canada/USA) ³

EFT to:
AUD to Australia
CAD to Canada
EUR to Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Spain, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom
DKK to Denmark
GBP to The United Kingdom
HUF to Hungary
MXN to Mexico
NOK to Norway
NZD to New Zealand
SEK to Sweden
USD to The United States or Canada

4-7 business days
EFT (Canada/USA) ³ Draft 6-10 business days (Canada/USA) 9-17 business days (elsewhere)

 

IMPORTANT - Possible Delaying Factors
  • Payments sent to us from the UK using BACS or Internet Payment typically take 2 to 3 business days longer than an actual Wire Transfer.

  • Wires sent to or from certain jurisdictions may take extra time. This is beyond our control. For example, wires to or from Continental Europe typically take 1 to 2 extra business days. Wires to or from South Africa typically take 4 to 9 extra business days. Other regions may take longer times.

  • If you select to pay by EFT, the account details may need to be confirmed before proceeding. This is a one-time requirement that typically takes 2-5 business days, but can be delayed if your bank is uncooperative. For more information on account confirmation, click here.

  • For EFT withdrawals (debits), your payment to us is not considered cleared funds. As such, the banks may place hold days ranging from 1-4 business days (on any amount) to ensure that funds are cleared prior to crediting our account. This is a standard risk management policy. Please plan your trade according to our suggested timescales. Larger amounts will typically take more time to clear, so will fall towards the end of the suggested 4-7 business day timescale.

  • We may require extra information for due diligence when sending funds to some countries, which can expand these timescales.  For more information, click here.

The total processing times listed above cover what normally happens, but exceptions can occur from time to time. All foreign exchange transactions involve banks, regardless of provider, and the duration depends upon how efficient those banks are.

Note that the absolute fastest way to send a payment is "Wire to Wire". This means that you select to send us the funds to be converted by Wire Transfer, and select to have the converted funds be delivered by Wire Transfer as well.

Please see FAQ #5 and #8 in this section for details.

Go to XE Trade FAQ

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