Contacting XE.com
You might find the answer your question in our
FAQ page
.
Sending Documents:
Secure File Transfer
Trade Limit Increases:
Trade Limit Increase/Decrease
Current Time:
Customer Service Hours
Sunday 6:00pm Eastern (23h00 UTC/GMT) through Friday 6:00pm Eastern (23h00 UTC/GMT)
E-Mail (General Questions):
xetrade@xe.com
E-Mail (Trades & Applications):
fx@xe.com
Note: Please be sure to select option 2 in our phone menu when calling to access our 24/5 helpdesk.
*** PLEASE DIAL ALL NUMBERS EXACTLY AS SHOWN ***
Toll-Free (US and Canada):
1-877-XE-COM-HQ (1-877-932-6640) option 2
Toll-Free (United Kingdom):
00-800-932-66400 option 2
Toll-Free (Australia):
0011-800-932-66400 option 2
Toll-Free (Other Locations):
(Select Country)
Argentina
Australia
Austria
Belgium
China
Costa Rica
Denmark
Finland
France (France Telecom)
France (Le 7 Cegetel)
France (9 Telecom)
France (Omnicom)
France (Tele 2)
Germany
Hong Kong (Hutchison)
Hong Kong (New World)
Hong Kong (PCCW)
Hungary
Ireland
Israel
Italy
Japan (Cable & Wireless IDC)
Japan (Japan Telecom)
Japan (KDD)
Japan (Myline/Myline Plus)
Korea, South
Korea, South (Alternate)
Luxembourg
Macao
Malaysia
Netherlands
New Zealand
Norway
Philippines
Portugal
Portugal (Rubicon/BT GeoVerse)
Singapore (Singtel IDD)
Singapore (Singtel V019)
Singapore (Starhub I-Call)
Singapore (Starhub IDD)
South Africa
Spain
Sweden
Switzerland
Taiwan
option 2
Calling From All Other Locations:
+1-416-214-5606 option 2
Mailing Address:
XE Trade
517 Fort Street
Victoria
BC, V8W 1E7
Canada
We also have a satellite office in Lithuania at:
XE Trade
Annex Level 2
Vilinus
Lithuania 08247
© 2002-2012 XE Corporation. All rights reserved.